FAQ

1. How long does it take to receive my order?

Most of our items are printed on demand and take 1 to 3 days to make. Shipping generally takes between 3 and 5 days.

2. What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@somewhatwild.com. We'll provide you with return instructions.

You will be required to pay for the return shipping. And upon receipt and inspection of your item, we will refund the full amount. If your returned item is determined to be used or damaged, we will resend the item back to you and no refund will be issued.

3. What should I do if my item is damaged or defective?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. If an item is damaged or incorrect, we will replace it at no charge. We do require a photo showing the damage or issue. Please contact us at support@somewhatwild.com for any questions or to report an issue.

4. Can I return sale items or gift cards?

Unfortunately, we cannot accept returns on sale items or gift cards.

5. How do exchanges work?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

7. How long does it take to receive a refund?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@somewhatwild.com.